Common problems, quick answers.

Links go out by email or text the moment you log the job. Ask the owner to check spam, and confirm the email or number you entered is right. You can re-send by logging the visit again, or hand them your phone to confirm in person.

A confirmed job posts to the home record right away. If it is missing, the link may have been for a different home, or the entry was disputed. Look it up by address, and write to us below if it still looks wrong.

Confirm links are single-use and last 30 days, on purpose. Ask the tradesman to send a fresh one and you can confirm then. Nothing is lost.

Owners never need an account: confirming is one tap from the link, no password. Pros and agents sign in with a one-time email code. If the code is slow, give it a minute and check spam, then try again.

You control the entries. Write to info@yourmaintainedhome.com and we remove it. You can also remove any single entry from your home page.

Yes. A tradesman can attach photos of the work when logging it (shown publicly only if the owner allows), and an owner can attach receipts and documents to past-work entries. What the owner attaches can ride the printed report as evidence.

The report is a verifiable document, not a legal filing. What makes it useful to an insurer, a lender, or a buyer's side is that every entry was confirmed by two people and can be checked against the source in seconds. Whether a given company accepts it is their call; for anything binding, ask them first.